Shipping Policy
Shipping & Delivery Information
1. Free Shipping
- Orders over $35 qualify for free shipping. For orders under $35, a shipping fee of $10–$15 will apply.
2. Shipping Time
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North America: 4–6 business days (FedEx, UPS, DHL)
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Europe: 4–7 business days (DHL, OneWorldShipping)
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South Africa: 7–10 business days (Aramex, Dpex)
Note: All orders are shipped within 1–3 business days. Customized items may take 3–5 business days to ship.
3. Delivery Carriers
- We ship with trusted global couriers:
FedEx, UPS, DHL, Aramex, Dpex
4. Shipping Coverage
- Most countries enjoy free shipping.
Please check the product page to confirm if free shipping applies to your country or to view shipping fees.
5. Damages & Issues
Upon receiving your order, please inspect all packages carefully:
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If you receive damaged, missing, or incorrect items, do NOT accept the package. Ask the delivery person to return it.
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If the package was left at your door and is damaged, contact the shipping company immediately to return it.
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Contact us right away in case of any such issues — this will help avoid double freight charges.
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We are not responsible for damages, missing items, or incorrect parts after 15 business days.
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We are not liable for lost or stolen packages — claims must be made through the shipping company.
6. Payment Methods
- We accept:
PayPal, Visa, MasterCard, ApplePay, GooglPay
Note About Package Weight
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Packages over 2.5kg may take 3 days longer to arrive than smaller packages under 2.5kg.
Stock Status & Delays
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In-stock items are usually shipped within 2 days after payment.
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If an item is temporarily out of stock, we’ll notify you and ship as soon as possible.
Please note: Harsh weather conditions or national holidays may occasionally cause delays.